London’s widest choice of multi-gigabit business broadband
With a choice of gigabit speeds, there’s no need to pay over the odds for an expensive leased line.
Replace your inflexible leased lines with gigabit speeds at a fraction of the price.
Future-proof your business broadband
The rise in remote working, cloud-based apps, video conferencing and cloud storage is a revolution in business. However, these new technologies only increase bandwidth demand and place an immense strain on London's outdated infrastructure.
Ensure your business can handle the increasing demands with future –proof, full fibre connectivity.
London’s best quality broadband
More speed. Better service. Less money.
Compared to Vodafone, 5GIGAFAST gives you x5 the speed for less. Why compromise? Switch to our award-winning broadband with confidence.
*Independent checks performed on publicly available data by FDM on behalf of Community Fire. Information correct as of December 2023.
Serious on speed. Serious about service. Serious about choice.
We’re proving to be the broadband provider of choice, delivering reliable, competitively-priced broadband for London’s businesses.
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We’re challenging the old ISPs with our future-proof and sustainable 100% full fibre network.
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We offer the widest choice of multi-gigabit broadband packages at competitive prices.
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Now our exciting, 5GIGAFAST package is breaking the leased line stranglehold.
Frequently Asked Questions
We offer a contended or shared business broadband service where you will share a 10 Gbps (or higher) port. However, for most businesses, our 100% full fibre broadband will offer a faster, more affordable and far more flexible solution than expensive, slower dedicated lines.
Instead, you will have a dedicated fibre to the premises (FTTP) broadband connection that we’ve built and maintain. We also monitor the utilisation of all ports to ensure that contention is never an issue for our business customers.
People often assume that there is a strict distinction between contended and uncontended broadband (where the latter is always better). However, there are a few things to bear in mind:
- All internet connections share capacity at some point, and even if you have an uncontended port at the exchange, you will still be sharing capacity beyond that.
- The total size of the capacity shared is also very important.
For instance, if most of your normal office use consists of many users carrying out ‘high-bandwidth’ office tasks (such as Teams meetings, streaming, cloud computing etc.) with some frequent but not consistent ‘very high-bandwidth’ tasks (such as very large file transfers), then sharing 10 Gbps broadband capacity is likely to be much better for you than a dedicated 1 Gbps leased line.
This is because you’ll always have the bandwidth available that you need for regular use, and then during those very high-bandwidth peaks, you’ll have access to much more capacity than a 1 Gbps dedicated line could offer.
We understand that when your broadband connection is interrupted, your business is interrupted. That’s why we offer a range of features with all our business broadband packages as standard:
Eight-hour target fix time (backed up by our four-hour mobile assurance) - we aim to fix any issue within eight business hours. However, if we can’t fix your issue within four business hours, we will provide a broadband failure 4G mobile WiFi backup solution to keep you online.
Money-back guarantee - If we can’t fix your service within 24 business hours, we will credit one week for each day thereafter that you don’t have service from your next month’s bill (limited to one credit per service issue or associated series of issues).
Prioritised business support from our dedicated Customer Service team – We’re rated ‘Excellent’ on Trustpilot (as of November 2023), and our friendly Customer Service team is here to help Monday to Friday, 8am–9pm, weekends and bank holidays, 9am–7pm.
Check all our claims here.