We are London’s best quality broadband provider
Offering the widest choice of multi-gigabit business broadband packages including our industry-leading 5GIGAFAST.
Business broadband from £71 per month for 36 months. All prices exclude VAT.
You’re in experienced hands
With us you get ISPA award-winning service right from the get-go:
- No peak-time slowdowns. Just high-bandwidth business broadband packages up to 10 Gbps.
- UK’s most reliable broadband technology. Our network is up and running over 99.9% of the time.
- Order Management Specialist and named Account Manager to keep you in loop from purchase and installation to onboarding and aftercare.
- Prioritised business support 365 days a year. Our dedicated Customer Service team also offer a callback service in over 20 languages.
- Unrivalled service guarantees — In the unlikely event that our 99.9% reliable service goes down, we’ll get you set up with a broadband backup solution within four hours and aim to resolve the issue within eight.
Why choose Community Fibre business broadband?
No copper. We promise.
Unlike most other providers, there’s no copper across any point of our network. We’re working to limit our environmental impact. That’s why we build our network with 100% full fibre. It’s future-proof, sustainable and is up and running over 99.9% of the time with no peak-time slowdowns.
Say goodbye to slow and degrading copper in Fibre-To-The-Cabinet (FTTC). We can help your business reach its carbon footprint commitments with our reliable Fibre-to-the-Premises (FTTP) and high-bandwidth packages of up to 10 Gbps.
Is full fibre broadband the best for businesses?
There’s no need to settle for slow Asymmetric Digital Subscriber Line/Fibre-To-The-Cabinet (ADSL/FTTC). Or pay over the odds for an inflexible leased line.
Unlike most other ISPs, we offer the same great download and upload speeds. So you can tackle off-site backups, high-quality conference calls, cloud computing, large file transfers and fast back-ups efficiently.
Get the speeds and service your business needs. Then, when you’re ready to scale up, our quick-switch upgrades can help you expand your business overnight.
Risk-free switching
We’ve made switching risk free. If you choose to, you can purchase and run our business broadband alongside your existing provider, so there’s no risk you’ll be without service during the switchover.
If in the unlikely event that our 99.9% reliable service goes down, our Money Back Guarantee means if we can’t fix your service within 24 business hours, we will credit you one week for each day thereafter that you don’t have service.
Quality broadband made for London businesses
Why compromise? We’re serious on speed, service and choice.
We’re also passionate about giving back to the communities we serve. We offer free 1 Gbps connections to community spaces on our network with 500 community spaces connected so far.
Our customers love us. Don’t just take our word for it, read our customer case studies.
Frequently Asked Questions
Of course. Our 100% full fibre network is up and running over 99.9% of the time, handling the most demanding business needs. However, if any unforeseeable outages should occur, our target fix-time is eight hours. However, if we can’t fix your issue within four business hours, we will send you a broadband failure backup solution to keep you online.
If we don’t fix your service within 24 business hours, then we will credit you one week for each day after this you don’t have service from your next month’s bill (limited to one credit per issue or associated series of issues). T&C’s apply.
Please see our Terms & Conditions page for more information.
This is not a traditional leased line service. However, our dedicated full fibre broadband connection provides speeds that exceed those provided by leased lines at a fraction of the price.
We can deliver our full fibre broadband services in much shorter timeframes than leased lines, with much lower set up costs and zero Excess Construction Charges (ECCs).
Our packages include a small connection charge (£300 for a 12-month package and £200 for a 24 or 36-month package or £695 for all 10GIGAFAST packages) as well as a monthly rental fee. However, we do not charge for any build or excess construction charges.
Yes, we provide one static Internet Protocol (IP) address as part of your standard package price. You can purchase as many additional IP addresses as you may need.
We don’t provide a router as part of our standard package, but please get in touch if this is a requirement.
Absolutely. You can upgrade your package at any time without the need for new equipment. We aim to apply all upgrades up to 1 Gbps within 48 hours.
Sure, that’s not a problem. To request your mid-contract upgrade, give our Customer Service team a call on 0800 082 0770 from Monday to Friday, 8am - 9pm, weekends and bank holidays, 9am -7pm.
From 1st April every year we will increase the price of our services by up to the Government published Consumer Price Index (CPI) from January of the same year plus 2.9%. If your contract start date is between 1 January 2024 and 1 April 2024, you will not be subject to this increase on 1 April in the first year of your Contracted Agreement, but you will in all subsequent years of your Agreement.
For more details and a worked example see http://communityfibre.co.uk/legal-stuff#promotional .
Check all our claims here.
Our friendly customer Service team are here to help. Get in touch today.