Claims

  • Faster speeds up to 10 Gbps with fewer dropouts during heavy use
  • The same download and upload speeds (symmetrical speeds)
  • A more secure connection
  • Less negative impact from radio frequency interference
  • No peak-time slowdowns

Our full fibre network uses 70% less energy than traditional copper, so there is less negative impact on the environment.

We have the highest number of 5 star reviews from all companies who only appear in the ‘Internet provider’ category on Trustpilot (3rd June 2025).

We are rated 4.6 out of 5 and have over 56,000 reviews 5-star reviews on Trustpilot (3rd June 2025). 

We have the highest number of 5 star reviews from all companies who only appear in the ‘Internet provider’ category on Trustpilot (3rd June 2025). Additionally, our network is built with full fibre, making it the most reliable broadband technology vs other solutions (e.g. copper, Fibre-to-the-Cabinet (FTTC)).

We won the ‘Best Business ISP’ at the 2023 ISPA awards.
Technical support calls from our business customers are prioritised by our customer services team.
Based on data independently checked and verified by FDM UK (September 2023)
Based on data independently checked and verified by FDM UK (September 2023)

Measured from the point an order has had the access requirements approved by the customer. If Community Fibre don’t meet the 25 working day guarantee, you will get one month’s free rental.