Claims

We have the highest number of top-rated reviews (4.5 stars and above) in the ‘Internet provider’ category on Trustpilot (17th April 2024). Additionally, our network is built with 100% full fibre, making it the most reliable broadband technology vs other solutions (e.g. copper, Fibre-to-the-Cabinet (FTTC)).

Fastest consumer broadband speeds independently verified by FDM on behalf of Community Fibre 28th March 2024. Community Fibre 3 Gbps Fibre Broadband package offers average download speeds of 3000 Mbps.

All other providers listed offer the maximum download speed of 2,000 Mbps or less: Virgin Media, Openreach, Hyperoptic, G Network, 4th Utility, FibreNest, Hey Broadband, Gigaclear, OFNL, Pure Fibre & Switch Fibre.

Based on data independently checked and verified by FDM UK (10th April 2024). Please see communityfibre.co.uk/#comparison-broadband for more information.

*From 1st April every year we will increase the price of our services by up to the Government published Consumer Price Index (CPI) from January of the same year plus 2.9%. If your contract start date is between 1 January 2024 and 1 April 2024, you will not be subject to this increase on 1 April in the first year of your Contracted Agreement, but you will in all subsequent years of your Agreement.

Our network has been running for over 99.9% of the time every month since March 2022. Data is measured monthly across all consumer connected homes on our network.

We have the highest number of top-rated reviews (4.5 stars and above) in the ‘Internet provider’ category on Trustpilot (17th April 2024).

We are rated 4.7 out of 5 and have over 35,000 reviews 5-star reviews on Trustpilot (17th April 2024). 

Faster speeds up to 3 Gbps with fewer dropouts during heavy use
The same download and upload speeds (symmetrical speeds)
A more secure connection
Less negative impact from radio frequency interference
No peak-time slowdowns

Our full fibre network uses 70% less energy than traditional copper, so there is less negative impact on the environment.

Savings of up to £654 based on data independently checked and verified by FDM UK (10th April 2024).

Theoretical measures: rely on the path through the internet to the server and the server itself, being capable of supporting these speeds.

From 1st April every year we will increase the price of our services by up to the Government published Consumer Price Index (CPI) from January of the same year plus 2.9%. If your contract start date is between 1 January 2024 and 1 April 2024, you will not be subject to this increase on 1 April in the first year of your Contracted Agreement, but you will in all subsequent years of your Agreement.

For more details and a worked example see http://communityfibre.co.uk/legal-stuff#promotional .

Average £23 saving per dine-out usage, used once a month - £276 savings per year
Average £5.37 saving per cinema booking, a family of 4 trips to the cinema four times a year - £85.92 savings per year
Average £24 saving per pizza delivery, used once a month - £288 savings per year
Average £1.21 saving on a coffee, drinking 3 coffees per week - £188.76 savings per year
A family trip to a theme park twice a year - £216 savings per year
Total: £1054.68 savings per year

 

Offer is only available when remaining a Community Fiber customer for 2 years. If you end your contract within the 2 years, your tastecard membership will be terminated.