Claims

We have the highest number of top-rated reviews (4.5 stars and above) in the ‘Internet provider’ category on Trustpilot (2nd November 2023). Additionally, our network is built with 100% full fibre, making it the most reliable broadband technology vs other solutions (e.g. copper, Fibre-to-the-Cabinet (FTTC)).

Fastest consumer broadband speeds independently verified by FDM on behalf of Community Fibre 15th November 2023. Community Fibre 3 Gbps Fibre Broadband package offers average download speeds of 3000 Mbps. 

All other providers listed offer the maximum download speed of 1,130 Mbps or less: Virgin Media, Openreach, Hyperoptic, G Network, 4th Utility, FibreNest, Hey Broadband, Gigaclear, OFNL, Pure Fibre & Switch Fibre.

Based on data independently checked and verified by FDM UK (1st November 23). Please see communityfibre.co.uk/#comparison-broadband for more information.

Our network has been running for over 99.9% of the time every month since March 2022. Data is measured monthly across all consumer connected homes on our network.

We have the highest number of top-rated reviews (4.5 stars and above) in the ‘Internet provider’ category on Trustpilot (2nd November 2023).

We are rated 4.8 out of 5 and have over 32,000 reviews 5-star reviews on Trustpilot (2nd November 2023).

  • Faster speeds up to 3 Gbps with fewer dropouts during heavy use
  • The same download and upload speeds (symmetrical speeds)
  • A more secure connection
  • Less negative impact from radio frequency interference
  • No peak-time slowdowns

Our full fibre network uses 70% less energy than traditional copper, so there is less negative impact on the environment.

Savings of up to £827 based on data independently checked and verified by FDM UK (5th December 2023).

Theoretical measures: rely on the path through the internet to the server and the server itself, being capable of supporting these speeds. 

From 1st April every year we will increase the price of our services by up to the Government published Consumer Price Index (CPI) from January of the same year plus 2.9%. If your contract start date is between 1 January 2024 and 1 April 2024, you will not be subject to this increase on 1 April in the first year of your Contracted Agreement, but you will in all subsequent years of your Agreement.

For more details and a worked example see http://communityfibre.co.uk/legal-stuff#promotional .

  • Average £23 saving per dine-out usage, used once a month - £276 savings per year
  • Average £5.37 saving per cinema booking, a family of 4 trips to the cinema four times a year - £85.92 savings per year
  • Average £24 saving per pizza delivery, used once a month - £288 savings per year
  • Average £1.21 saving on a coffee, drinking 3 coffees per week - £188.76 savings per year
  • A family trip to a theme park twice a year - £216 savings per year

Total: £1054.68 savings per year

 

Offer is only available when remaining a Community Fiber customer for 2 years. If you end your contract within the 2 years, your tastecard membership will be terminated.