Claims

We have the highest number of 5 star reviews in the ‘Internet provider’ category on Trustpilot (7th January 2025). Additionally, our network is built with full fibre, making it the most reliable broadband technology vs other solutions (e.g. copper, Fibre-to-the-Cabinet (FTTC)).

Fastest consumer broadband speeds independently verified by FDM on behalf of Community Fibre 28th November 2024. Community Fibre 3 Gbps Fibre Broadband package offers average download speeds of 3,000 Mbps.

All other providers listed offer the maximum download speed of 2,000 Mbps or less: Virgin Media, Openreach, Hyperoptic, G Network, 4th Utility, FibreNest, Hey Broadband, Gigaclear, OFNL, Pure Fibre & Swish Fibre.

Based on data independently checked and verified by FDM UK (10th December 2024). Please see communityfibre.co.uk/#comparison-broadband for more information.

*24 months contracts - If your contract start date is between 10th December 2024 and 31st March 2025, your monthly price is fixed until March 2026, then increases by £2 each year. For example, a monthly broadband price of £25 will go up to £27 in April 2026. At the end of your contract your price will increase by £4 versus your last month.
12 month contracts - Your monthly price is fixed for 12 months. At the end of your contract your price will increase by £4 versus your last month. From April 2026 your monthly price will increase £2 annually.

 See online at communityfibre.co.uk/legal-stuff

Our network has been running for over 99.9% of the time every month since March 2022. Data is measured monthly across all consumer connected homes on our network.

We have the highest number of 5 star reviews in the ‘Internet provider’ category on Trustpilot (7th January 2025).

We are rated 4.6 out of 5 and have over 48,000 reviews 5-star reviews on Trustpilot (7th January 2025). 

Faster speeds up to 3 Gbps with fewer dropouts during heavy use
The same download and upload speeds (symmetrical speeds)
A more secure connection
Less negative impact from radio frequency interference
No peak-time slowdowns

Our full fibre network uses 70% less energy than traditional copper, so there is less negative impact on the environment.

Theoretical measures: rely on the path through the internet to the server and the server itself, being capable of supporting these speeds.

24 months contracts - If your contract start date is between 10th December 2024 and 31st March 2025, your monthly price is fixed until March 2026, then increases by £2 each year. For example, a monthly broadband price of £25 will go up to £27 in April 2026. At the end of your contract your price will increase by £4 versus your last month. 

12 month contracts - Your monthly price is fixed for 12 months. At the end of your contract your price will increase by £4 versus your last month. From April 2026 your monthly price will increase £2 annually.

Savings compared to an average of national providers across 2024: Based on 24-month contract on 1 Gbps Full Fibre Broadband.

Savings compared to an average of national providers across 2024: Based on 24-month contract on 150 Mbps Full Fibre Broadband.

Savings compared to an average of national providers across 2024: Based on 24-month contract on 150 Mbps Full Fibre Broadband.

Savings compared to an average of national providers across 2024: Based on 12 and 24-month contract comparisons.

Savings compared to an average of national providers across 2024: Based on 24-month contract on 150 Mbps Full Fibre Broadband.

Savings compared to an average of national providers across 2024: Based on 24-month contract on 1 Gbps Full Fibre Broadband.

Savings compared to an average of national providers across 2024: Based on 24-month contract on 150 Mbps Full Fibre Broadband.

Savings compared to an average of national providers across 2024: Based on 12 and 24-month contract comparisons.

Community Fibre was named by Which? as the UK's top-ranked broadband provider in its annual Best & Worst Broadband satisfaction survey (March 2024).