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Digital Skills

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Community Connect

Discover how free digital skills training in London is helping residents build confidence online and how you can get involved.

Community Fibre Gives Londoners Free Digital Skills

Free digital skills training in London: How Community Fibre is bridging the digital divide

Stress is a common experience for many people, and it can arise from a variety of sources, including work, relationships, finances, and heal

Stress awareness month - dealing with digital stress

In the technology-focussed times we find ourselves in, stress is a common experience for many people. Here are a few tips on how to stay afloat
and limit the negative effects of digital stress on our physical and mental wellbeing.

How to deal with stress in the digital age

1 September 2023, London UK: <a href="https://communityfibre.co.uk/">Community Fibre</a>, London&rsquo;s best quality broadband, has launched an exclusive deal for students living and studying in London.
&nbsp;
Community Fibre says it understands that not all students want to pay for a full 12-month contract during university, so throughout Freshers, London students can sign-up to Community Fibre&rsquo;s 1 Gbps or 150 Mbps 100% full fibre package for a year and get the first three months free!
&nbsp;
Students studying in London have the highest student living costs in the UK, with the average London student spending almost &pound;1,400 a month<a title="" name="_ftnref1" href="#_ftn1">[1]</a> on bills and living costs, versus &pound;924 a month<a title="" name="_ftnref2" href="#_ftn2">[2]</a> spent by those outside of the capital.&nbsp; 
&nbsp;
As the #1 Best &lsquo;Internet Service Provider&rsquo; on Trustpilot, Community Fibre holds an &lsquo;Excellent&rsquo; rated service with over 31,000 5-star reviews (August 2023), offering wired speeds of up to 3 Gbps for students, which is up to 45.9x faster than the UK average download speed and 193.5x faster than the UK average upload speed<a title="" name="_ftnref3" href="#_ftn3">[3]</a>. 
&nbsp;
Currently, its 1 Gbps 100% full fibre package for students, ideal for streaming and studying from home without any interruptions since its network is up and running over 99.9% of the time, is available exclusively for students in London at only &pound;27/month on a 12-month contract &ndash; with three months free. Alternatively, students can choose its 150 Mbps 100% full fibre package for &pound;22/month on a 12-month contract &ndash; with three months free. Both offers come with a &pound;14.95 setup fee. 
&nbsp;
To access the offer, London students can head to <a href="https://communityfibre.co.uk/students">communityfibre.co.uk/students</a> and use the promocode STUDENT3M at checkout, as well as signing up to the service using their student email address. Offer ends 31st October 2023.
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END
&nbsp;
Contact
For more information, please contact&nbsp;<a href="mailto:press@communityfibre.co.uk">press@communityfibre.co.uk</a>&nbsp;for all media enquiries.
&nbsp;
About Community Fibre
<a target="_blank" href="https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcommunityfibre.co.uk%2F&amp;data=05%7C01%7Cjoshua.speers%40communityfibre.co.uk%7C595898c0e54b479c629208db8782f217%7C9b815220966540cab398be4e27fc09d2%7C0%7C0%7C638252768993470358%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=9Hq9HymWho00dIj5mwPjhJ0g2m48L%2F0N71OCDZbrg%2F4%3D&amp;reserved=0" rel="noopener">Community Fibre</a>&nbsp;is London&rsquo;s best quality broadband,&nbsp;providing&nbsp;fast, affordable, sustainable connections for everyone.&nbsp;As of July 2023, it has passed 1 million homes across the capital, with more than 212,000 London-based businesses within 100 meters of Community Fibre&rsquo;s network footprint.&nbsp;Using the UK&rsquo;s best broadband technology, it is bringing&nbsp;Gigafast&nbsp;broadband at unbeatable prices to the capital, helping Londoners do more and be more.
&nbsp;
Community Fibre also&nbsp;operates&nbsp;the Box brand in Surrey and Sussex with&nbsp;50,000&nbsp;additional&nbsp;homes passed.&nbsp;
&nbsp;
As the #1 Best &lsquo;Internet Provider&rsquo; on Trustpilot, commanding an &lsquo;Excellent&rsquo; rated service with over 31,000 5-star reviews (August 2023), Community Fibre offers speeds of up to 3 Gbps for consumers &ndash; up to 45.9x faster than the UK average download speed and 193.5x faster than the UK average upload speed, as well as broadband packages of up to 10 Gbps for businesses.&nbsp;In August 2023, it was also named by Broadband Savvy as the UK&rsquo;s #1 leading broadband provider.
&nbsp;
Community Fibre was awarded 2023&rsquo;s Best Alternative Network by Uswitch, as well as the UK&rsquo;s Best Consumer ISP (few than 100k customers) for the third consecutive year in a row at the Internet Service Provider Association (ISPA) Awards 2022, in addition to being recognised as the Best Business Internet Service Provider by the same association.&nbsp;
&nbsp;
<div> <hr width="33%" size="1" align="left">
<div id="ftn1">
<a title="" name="_ftn1" href="#_ftnref1">[1]</a> Source: London School of Economics and Political Science &ndash; London on a budget - <a href="https://www.lse.ac.uk/student-life/london-life/london-on-a-budget">London on a budget (lse.ac.uk)</a>
</div>
<div id="ftn2">
<a title="" name="_ftn2" href="#_ftnref2">[2]</a> Source: Save the Student &ndash; Student living costs 2023 - <a href="https://www.savethestudent.org/money/student-budgeting/what-do-students-spend-their-money-on.html">Student living costs in the UK 2023 - Save the Student</a>
</div>
<div id="ftn3">
<a title="" name="_ftn3" href="#_ftnref3">[3]</a> Source: UK average download and upload speeds are 65.3 Mbps and 15.5 Mbps, respectively - <a target="_blank" href="https://www.ofcom.org.uk/research-and-data/telecoms-research/broadband-research/broadband-speeds/uk-home-broadband-performance,-measurement-period-september-2022-published-march-2023" rel="noopener">Ofcom UK Home Broadband Performance,</a> download average based on median. Published March 2023. &nbsp;
</div>
</div>

XX August 2023, London UK : Community Fibre , London’s best quality broadband, has launched an exclusive deal for students living and studyi

9 Month Fibre Broadband for Students

Throughout Freshers, London students can sign-up to Community Fibre’s 1 Gbps or 150 Mbps 100% full fibre package for a year and get the first three months free.

<ul>
<li>With the internet celebrating its 40th anniversary this year, new research shows the web is increasingly becoming a lifeline for over 60s, as important services such as banking and booking medical appointments move online</li>
<li>Unfortunately, fraudsters are taking advantage of the increasing numbers of &lsquo;silver surfers&rsquo; as new insights from Community Fibre and Age UK London reveal one in five over 60s are scammed at least once in their lifetime, with some being scammed up to nine times</li>
<li>Brits over 60 is being bombarded with phishing scams twice a week - with 15% being contacted at least once a day</li>
<li>As phishing scams become increasingly harder to spot, Community Fibre has partnered with Age UK London to support older people and empower them to surf the web with confidence</li>
</ul>
12th April. London, UK: As the internet turns 40, new data released today by<a href="https://communityfibre.co.uk/" rel="follow noopener" target="_blank"> Community Fibre</a>, London&rsquo;s fastest full-fibre broadband, and<a href="https://www.ageuk.org.uk/london/" rel="follow"> Age UK London</a> reveals for people over 60, the internet is no longer a &lsquo;nice to have&rsquo;, but a lifeline, as services in the UK - from banks to government services and supermarkets - become increasingly digitised.
Four in five respondents to the online survey told us that they now use the internet to shop for necessities (79%) and three quarters access bank accounts and pensions (75%), while two-thirds (64%) go online to keep in contact with friends and family. Additionally, half (48%) use the internet to book their medical appointments and to order prescriptions.
While 81% of the over 60s surveyed agree that the internet has a positive impact on their lives, there is a downside. Internet scams are now at an unprecedented high (1)&nbsp;and sadly one in five (21%) Brits over 60 have been scammed at least once. On average, those who have been conned have fallen victim to fraud twice - whilst for some, it is as many as nine times in their lives - leading to understandable feelings of anger (75%), anxiety (34%) and embarrassment (32%).
As the cost-of-living crisis continues, so do instances of internet fraud; the nation&rsquo;s &lsquo;scamedmic&rsquo; sees Brits over 60 receiving phishing scams twice a week - and 15% are contacted at least once a day. This barrage of contact leaves many feeling discouraged from surfing the web for fear of phishing scams (50%) and catfishing (33%).
When issues do arise, 16% of over 60s never ask for help, while one in ten (10%) don&rsquo;t have anyone to turn to for help when they need help getting online - rising to one in five (20%) for those without children.
To help bridge the digital skills and confidence gap in over 60s, Community Fibre has&nbsp;partnered with national charity Age UK London to develop the <a href="https://communityfibre.co.uk/community-connect/digital-skills" rel="follow noopener" target="_blank">Digital Skills and Inclusion programme</a>, to help Londoners with all aspects of being online. Abigail Wood, CEO of Age UK London, commented &ldquo;It&rsquo;s encouraging to see people over 60 are becoming increasingly confident in surfing the web, as many important amenities such as banking, booking hospital appointments and shopping move online.
&ldquo;However, as fraudsters become increasingly sophisticated in taking advantage of the digitisation of key services, we must help do all we can to empower this age group to use the internet safely and avoid common pitfalls. At the same time, we will continue to press for public services to keep an offline option for those who cannot or choose not to use the internet.&rdquo;
Graeme Oxby, CEO of Community Fibre adds, &ldquo;We are committed to providing better broadband access and bridging the digital skills gap, enabling the communities we serve to access the internet safely and with confidence - something we&rsquo;ll continue to build on this year with the expansion of our Digital Ambassador programme.
&ldquo;With our research revealing a quarter (26%) of those over 60 are discouraged from using the internet due to high costs, we&rsquo;re also very proud to offer anyone on a low income, including pensioners, our Essential tariff without needing to prove their eligibility. With people needing the internet now more than ever to access essential services, we&rsquo;d encourage other broadband providers to follow suit.&rdquo;
How to spot an online scam: With one in five (22%) over 60s not feeling confident spotting a scam - <a href="https://communityfibre.co.uk/community-connect/digital-skills" rel="follow noopener" target="_blank">Community Fibre</a> and <a href="https://www.ageuk.org.uk/information-advice/work-learning/technology-internet/internet-security/" rel="follow noopener" target="_blank">Age UK London</a> have a range of online resources that provide assistance, including guidance on <a href="https://www.ageuk.org.uk/information-advice/work-learning/technology-internet/" rel="follow noopener" target="_blank">making the most of the internet</a>, how to<a href="https://www.ageuk.org.uk/globalassets/age-uk/blocks/campaigns/think-digital/staying-safe-online.pdf" rel="follow noopener" target="_blank"> stay safe online</a> and <a href="https://www.ageuk.org.uk/barnet/our-services/latest-scams/" rel="follow noopener" target="_blank">common scams to be aware of at the moment</a>. Key indicators of a scam include:
<ol>
<li>Errors in spelling or grammar, or wording that just doesn&rsquo;t seem quite right or professional</li>
<li>Requests for personal information, such as usernames, password or bank details</li>
<li>Anything that&rsquo;s time-sensitive and wants you to act fast - it&rsquo;s unlikely your bank or other services would set you deadlines in this way</li>
<li>Fake websites, which are designed to look very similar to legitimate sites but use old logos, weird fonts or strange design</li>
</ol>
For anyone in London in need of in-person assistance, more information on Community Fibre&rsquo;s Digital Ambassador programme can be found here: <a href="https://communityfibre.co.uk/community-connect" rel="follow noopener" target="_blank">https://communityfibre.co.uk/community-connect</a>
- ENDS -&nbsp;
Online survey by Censuswide of 1,000 adults in the UK aged 60 and older. The survey took place between 17th and 21st March 2023.
Contact For more information, please contact communityfibre@wearetheromans.com for all media enquiries.

About Community Fibre Community Fibre is future-proofing London communities by delivering 100% full-fibre broadband in the capital city. By believing in a more inclusive future where everyone has access to better broadband.
 Community Fibre offers the fastest 100% full fibre broadband in London, with up to 10,000 Mbps for businesses&nbsp;and up to 3,000 Mbps for consumers, at the most competitive prices on the market. Through offering more reliable&nbsp;and affordable 100% full fibre connections, Community Fibre empowers communities, enabling them to connect&nbsp;with friends and family and access crucial services online.
 Community Fibre was named the UK&rsquo;s best Consumer Internet Service Provider 100k- for the third year running at the Internet Service Provider Association (ISPA) Awards 2022, in addition to being recognised as the Best Broadband Provider for Business. It is also the UK&rsquo;s #1 Internet Service Provider according to Trustpilot, a title it has held every month for the last three years.
Currently, Community Fibre operates in the following London boroughs: Barking and Dagenham, Barnet, Brent, Bexley, Bromley, Camden, City of London, Croydon, Ealing, Enfield, Greenwich, Hackney, Hammersmith and Fulham, Haringey, Harrow, Hillingdon, Hounslow, Islington, Kensington and Chelsea, Kingston upon Thames, Lambeth, Lewisham, Merton, Newham, Redbridge, Richmond upon Thames, Southwark, Sutton, Tower Hamlets, Waltham Forest, Wandsworth, and Westminster.
________________________
(1) Cifas, 14th November 2022: <a href="https://www.cifas.org.uk/newsroom/fraudscape-9mth-2022" rel="follow noopener" target="_blank">Fraud skyrockets as cost-of-living and economic crises begin to deepen</a>

With the internet celebrating its 40th anniversary this year, new research shows the web is increasingly becoming a lifeline for over 60s, a

UK SCAMDEMIC: HALF OF OVER 60s PUT OFF SURFING THE WEB DUE TO RISE IN INTERNET SCAMS

Embargoed until 00:01 12th April. London, UK: As the internet turns 40, new data released today by Community Fibre, London’s fastest full-fibre broadband, and Age UK London reveals for people over 60, the internet is no longer a ‘nice to have’, but a lifeline, as services in the UK - from banks to government services and supermarkets - become increasingly digitised.

UK Scamdemic: Half of over 60s put off surfing the web due to rise in internet scams

#digital-wellbeing

Free digital skills training in London: How Community Fibre is bridging the digital divide

How to deal with stress in the digital age

9 Month Fibre Broadband for Students

UK Scamdemic: Half of over 60s put off surfing the web due to rise in internet scams

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