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Hyperoptic

Vodafone

TalkTalk

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Prices independently verified by FDM on behalf of Community Fibre. Monthly price increases by £2 each year from 1st April 2026. At the end of your contract your price will increase by £4 versus your last month.

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Broadband comparison table

300 Mbps 24 August

CF 300 Mbps 24 months

BT Full Fibre 300 [April Campaign]

Sky 300

Virgin 300mbps Comparison 12 months

EE  Fibre Max 300 [April Campaign]

TalkTalk 500 24 months

Vodafone 500 24 months

Plusnet 300

Hyperoptic Fast 500 Mbps 

300 Mbps

1 Gig 1 Gbps annual 24 (2)

CF 1gbps 24 months MAIN TABLE 

BT 1GigComparison 24 months MAIN TABLE

Sky Gigafast 24 months MAIN TABLE

Virgin 1 Gig Comparison 24 months

EE 1Gig 24 months

TalkTalk Future Fibre 900 24 months

Vodafone 1 Gig 12 months

Plusnet Full Fibre 900

Hyperoptic Hyperfast Comparison 24 months

1 Gbps

How we compare

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<a href="https://communityfibre.co.uk/why-full-fibre-is-best" rel="follow" style="color: #524658;">100% full fibre network</a>

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Hero Section_Installation FAQs

Thinking of hopping on to our award-winning network? Here’s some handy information to help you make the most of your new broadband. 

Full fibre installation FAQs

<h2>How we install full fibre broadband to your building and home&nbsp;</h2>
To begin with, we prepare the cables in your street. We keep disruption to a minimum and usually run our fibre optic cabling through existing pipes or ducts under the road or pavement. Here&rsquo;s a full rundown of what to expect when we install our broadband into your <a class="Hyperlink SCXW131118835 BCX0" href="https://youtu.be/Bs1hoAAQS0g" target="_blank" rel="follow noopener">building</a> or <a class="Hyperlink SCXW131118835 BCX0" href="https://youtu.be/7jn0WziTUws" target="_blank" rel="follow noopener">home</a>.&nbsp;

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How we install full fibre broadband to your building and home  - installation page

Installation holder

Our installation usually takes up to two hours.
We are available to install your new connection on Monday to Saturday from 8am to 5pm.&nbsp;

Your journey to better broadband

Our engineer will show their ID and wear protective gear. We&lsquo;ll advise the best route for internal cabling and best position for your Mesh WiFi router.

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We arrive

We&rsquo;ll drill a small 6-8mm hole in your wall to bring the fibre optic cable into your home. It&rsquo;s usually located close to the door, balcony or window.

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We cable

We&rsquo;ll wall mount the fibre socket, the modem and the Mesh WiFi router and also position any additional routers you&rsquo;ve ordered to maximise their coverage.

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We install

We&rsquo;ll test your speeds through a fixed connection and through WiFi and will connect up to two of your devices. We&rsquo;ll provide you with your username and password before cleaning and tidying up after ourselves.

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We connect

Installation Cards

<h2>What affects broadband speed?&nbsp;</h2>
Our advertised speeds are for a single wired (Ethernet) connection plugged into our router. Your WiFi connection may be affected by interference from other devices and the position of your router resulting in slower speeds. 
Your speed will be divided and shared between all your connected devices, so it&rsquo;s best to have a higher speed for multi-user households.&nbsp;

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What affects broadband speed? 

Discover our superfast broadband packages

<h2>High quality routers for better WiFi coverage</h2>
We offer WiFi 6 routers and intelligent Mesh&trade; technology to improve coverage throughout your home.<span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp; &nbsp;

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MESH WiFi for seamless WiFi coverage

Book online using our Postcode Checker or Package Selector on our <a class="Hyperlink SCXW171097664 BCX0" href="/#postcode-search-modal" target="_blank" rel="follow noopener">main page</a> and you&rsquo;ll be taken through the steps to choose your installation date and time.&nbsp;

How do I book an installation?

<div>
Unfortunately, not. Our network fibre cables come all the way into your home and need to be connected to your equipment by one of our trained engineers. The installation of your service will require a home visit by one of our engineers. So let us do the heavy lifting and handle the guesswork.
&nbsp;
If you take our&nbsp;<a rel="follow noopener" target="_blank" href="https://communityfibre.co.uk/premium-wifi">Premium WiFi service</a>,&nbsp;as a new broadband customer, our engineers will tailor your router installation to the specific needs of your home to ensure that you get whole home coverage (12 rooms in total with up to five bedrooms across a maximum of three floors).<span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;
</div>

Can I install the equipment myself?

Our equipment is compatible with third-party routers should a customer wish to use one. However, we do not provide support or troubleshooting on any equipment other than those we supply.

Can I use my existing router?

Ideally the account holder should be there to make sure they&rsquo;re 100% happy with the installation. If this isn&rsquo;t possible, a responsible adult (aged 18 or over) needs to be present.

Do I need to be home when it’s installed?

You can amend your installation appointment online <a rel="noreferrer noopener" target="_blank" href="https://communityfibre.co.uk/order/management">here</a> up to 48 hours before your installation appointment. You will need your order reference number from your confirmation email and email address. If you wish to amend your appointment less than 48 hours prior, please let us know immediately on <a href="tel:08000820770" rel="follow noopener" target="_blank">0800 082 0770</a> from Monday to Friday, 8am-9pm and weekends and bank holidays, 9am-7pm.&nbsp;

What if I cannot attend the installation appointment?

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No matter how many devices you want to connect now, or in the future, we have the speeds and services to match your household needs.&nbsp;
</div>
<div>
&nbsp;
We offer&nbsp;<a rel="follow noopener" target="_blank" href="https://communityfibre.co.uk/5-gbps">London&rsquo;s fastest broadband at 5 Gbps</a> to future-proof your home for years to come.&nbsp;
</div>
<div>
&nbsp;
If you prefer, the convenience of WiFi and need to improve your current signal, our <a rel="follow noopener" target="_blank" href="https://communityfibre.co.uk/premium-wifi">Premium WiFi</a> service available with our 1 Gbps, 2.5 Gbps and 5 Gbps Fibre Broadband can help.&nbsp; &nbsp;
</div>
<div>
&nbsp;
Enjoy whole home coverage with a minimum 50 Mbps in up to five bedrooms and 12 rooms in total, across a maximum of three floors. If not - we&rsquo;ll give you three month&rsquo;s free broadband.&nbsp;&nbsp;&nbsp; <span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;
</div>
<div>
&nbsp;
Our service will aim to deliver the speed ranges advertised with our standard broadband packages and our guarantee pays out if we fail to deliver a minimum baseline WiFi speed of 50 Mbps in every room. T&amp;Cs apply.<span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;
</div>

I seem to have more devices every year

Installation Process

Frequently Asked Questions

Call us on: 0808 196 6262

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To purchase our packages please call us

Call us on <a href="tel:08081966262" rel="follow" style="color: rgb(23, 171, 51);">0808 196 6262</a>
Monday to Friday, 9am - 8pm,&nbsp;weekends and bank holidays,&nbsp;9am - 5pm.

To purchase our packages  

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For Customer Service call us

Call us on <a href="tel:0800%20082%200770" rel="follow" style="color: rgb(23, 171, 51);">0800 082 0770</a>
Monday to Friday, 8am -9pm, weekends and bank holidays, 9am - 7pm.

For Customer Service 

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For more help

<a href="http://help.communityfibre.co.uk/" rel="follow noopener" target="_blank" style="color: rgb(23, 171, 51);">Visit our Help pages</a>
Use the search or browse our articles. Troubleshooting, managing your account, billing and much more.

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Discover the steps involved to install fibre broadband and set up our high-speed fibre optic broadband services. Explore our installation FAQs to learn more.