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Frequently Asked Questions

My Equipment: issues with my Internet
General Technical Support
My Account & Billing
General Support
Switching to Community Fibre
Installation Process
Need more help?
If you can't find what you are looking for in our FAQs, please get in touch with our friendly London based Customer Service Team. We are available 7 days a week, 365 days a year from 08:00-22:00. In addition to English, we can offer support and advice in Spanish, French, Portuguese, Italian, Romanian, Hindi, or Punjabi. If you require support in these languages, please email us to request a call back from one of our Customer Service representatives.
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Community Fibre Ltd
Level 3, 83 Baker Street, London W1U 6AG
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