Our free installation usually takes up to 2 hours. We are available to install your new connection on Monday to Saturday from 8am to 7pm.
At Community Fibre we like to be transparent with our customers. We advertise speeds you can expect to get on a suitable device using a wired connection to the router. Connect more devices and that speed is shared between them. Using WiFi will always be slower than a wired connection.
Our Mesh WiFi routers let you interlink two or more routers that work seamlessly to improve the WiFi performance and coverage throughout your home. You have one network, one password, and your devices switch seamlessly from one to the other as you move to give you the best possible WiFi at all times.
Book online using our Postcode Checker or Package Selector and you’ll be taken through the steps to choose your installation date and time.
12 months contracts - £9.95 set up fee
24 months contracts - FREE set up
No. Unlike all other providers, our network fibre cables come all the way into your home and needs to be connected to your equipment by one of our expert engineers.
Installation of your service will require a home visit by one of our engineers. Due to COVID-19, the engineer will take increased hygiene precautions including using new disposable gloves for each appointment and ensuring that their hands are thoroughly sanitised between appointments. We will also ask you to observe at least 2m social distancing whilst they are there.
We do not support routers other than the one we will provide upon installation.
Ideally the account holder should be there to make sure they’re 100% happy with the installation. If this isn’t possible, a responsible adult needs to be present.
Up to 48 hours before your installation appointment you are able to amend your installation appointment online here. You will need your order reference number from your confirmation email and email address. If you wish to amend your appointment less than 48 hours prior please let us know immediately on 0800 082 0770.
No matter how many devices you want to connect now, or in the future, we will always have the speed to match the needs of everyone in your household. If you want even better WiFi coverage you can easily expand your network with more Linksys Velop routers for a small cost per month.