Industry-first to launch a 3 Gigafast package to future-proof homes in London

London, UK – 4 November, 2020 – Today, Community Fibre has set a new speed standard for broadband in London by launching the Capital’s first 3 Gigabit home broadband service. The new package is the fastest available speed offered to residential customers in London, with download and upload speeds of 3Gbps. This innovative launch reinforces Community Fibre as London’s fastest full-fibre network and marks a key milestone in future-proofing homes for the inevitable increase in data usage.

Graeme Oxby, CEO of Community Fibre says: “We are delighted to show the advantage of full fibre networks in delivering much faster broadband speeds. We have launched 3 Gigabit home broadband today and expect to go well beyond this in the future. We believe that multi-gigabit speed will be an essential need for homes and businesses, proving vital to the UK’s global competitiveness. By using 100% full fibre instead of outdated copper or hybrid cables, Community Fibre becomes the first to make multi-gigabit speed a reality in London, ensuring the capital’s communities are ready to cope with the increased broadband demands for years to come. With community at the heart of everything we do, we are also committed to provide the 3Gbps access for free to multiple community centres across London.”

Community Fibre has been connecting homes with some of London’s largest landlords and this new speed increase will future proof these homes for years to come. Today’s UK average download and upload speeds are 64Mbps and 14Mbps respectively (source: Ofcom), making the 3 Gigafast package theoretically 46 times faster than the UK download average and 214 times faster than the UK upload average. The current climate has also created an environment where having a fast and stable home network connection is vital. As people increasingly work, entertain and socialise from home, households must be equipped with network capacity that can support multiple devices.

The new 3 Gigafast broadband package allows a multi-gigabit enabled device to reach 3Gbps, as well as enabling multiple devices to reach 1Gbps speeds at the same time, without compromising on speed and reliability. When a household wants to conduct video conferencing, download and upload heavy files, live stream their favourite video games and TV shows, the new package can handle it simultaneously to deliver the best connectivity experience, and futureproof their home for the technology of tomorrow; from 8K TVs to virtual reality.

The multi-gigabit speed of the industry-leading 3 Gigafast package is delivered using a WiFi6 Zyxel router. Thanks to the capabilities of WiFi6 technology, it optimises the bandwidth utilisation to increase network capacity and the number of simultaneous connections, allowing more devices to enjoy superior connectivity with extremely low latency. The WiFi6 Zyxel router paired with the 3Gigafast broadband package is the perfect bundle to future-proof the connectivity of London homes.

 Jon Bonner, Community Fibre customer in Southwark who has been testing the 3 Gigafast package for 2 months says: “The 3 Gigafast package is brilliant; it’s faster, more reliable and has allowed me to have a stable connection on all of my devices. I have about 25-30 devices in my home, some are WiFi 6 enabled such as the Samsung S20. It may sound like a lot, but when each member of the household has several devices each - phones, tablets, tv’s, streaming dongles, smart wearables, and of course laptops, we really need a fast connection that can handle this. With the 3 Gigafast package, I don’t have to worry about new devices slowing down my connection, it's been great!”.

The new 3 Gigafast package is available for a 24-month contract at £99/month. This competitive price includes:

• Free installation and set up
• Free WiFi 6 Zyxel router
• Prices locked for the duration of the contract
• Same download and upload speed (up to 3Gbps)

Starting from today, the 3 Gigafast package is available in 12 London boroughs including Barnet, Brent, City of London, Croydon, Lewisham, Newham, Richmond upon Thames, Southwark, Sutton, Tower Hamlets, Wandsworth, and Westminster. Community Fibre will continue to roll out to more boroughs across London in the near future.

Furthermore, as part of Community Fibre’s mission to bring better broadband to all Londoners, free 3Gbps access will be provided to some of the community centres in the London boroughs Community Fibre operate in. This free fast, high-quality connection means that both work and leisure activities can happen seamlessly for the centre’s attendees.

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About Community Fibre

Community Fibre is future proofing London communities by delivering 100% full-fibre broadband throughout the capital city. By believing in a more inclusive future where everyone has access to better broadband, Community Fibre offers the fastest 100% full fibre broadband in London, with up to 10 Gbps for businesses, at the most competitive prices on the market. Through offering more reliable and affordable 100% full fibre connections, Community Fibre empowers communities, enabling them to connect with friends and family and access crucial services online. 

Community Fibre was named Operator of the Year at World Communication Awards 2020. The award recognised Community Fibre’s commitment to connecting communities, bridging the digital divide, and making a real difference to people’s lives.

Currently, Community Fibre operates in the following London boroughs: Brent, Camden, City of London, Croydon, Ealing, Hackney, Hammersmith and Fulham, Islington, Lambeth, Lewisham, Newham, Richmond upon Thames, Southwark, Sutton, Tower Hamlets, Waltham Forest, Wandsworth and Westminster. 

Media Contacts

AxiCom for Community Fibre
[email protected]