London’s best quality broadband is now available to residents in Surrey & Sussex

London’s best quality broadband is now available to residents in Surrey & Sussex

Date: 07/05/24

Author: J Speers

Community Fibre is bringing fast and affordable 100% full fibre broadband to 66,000 more residents across Surrey & Sussex

Residents, businesses, and communities can now reap the benefits of its service & reliability that the smaller providers struggle to achieve, at prices the big providers struggle to beat


Wednesday 8th May 2024, UK: Thousands of residents in Surrey & Sussex can now access 100% full fibre broadband, with speeds that are up to 13x faster than the UK average download speed and 50x faster than the UK average upload speed₁.


Already accessible to more than 1.3 million homes across the capital, Community Fibre, London’s best quality broadband provider, is now bringing its 100% full fibre broadband using the UK’s best broadband technology to Surrey and Sussex. At a fraction of the cost when compared against the national providers, broadband consumers could save up to £542 simply by making the switch₂.


Providing 100% full fibre with the same great download and upload speeds, families in Surrey & Sussex can now benefit from binge watching content without the buffering, holding high-quality video calls, lag-free gaming, working from home like a boss and supporting all their household’s devices.


Lowest Community Fibre price for 150 Mbps fibre speeds for moderate use on multiple devices, streaming HD, browsing and downloads

  • 150 Mbps Fibre Broadband available at £21/month on a 24-month contract, or £27/month on a 12-month deal. Average download/upload speeds of 150 Mbps.


Most Popular₃ for large heavy use households, multiple devices streaming 4K content:

  • 1 Gbps Fibre Broadband now available at £26/month on a 24-month contract, or £32/month on a 12-month deal. Average download/upload speeds of 920 Mbps.

Best Coverage₄ for large heavy use households, multiple devices and streaming guaranteed across the whole home:

  • 1 Gbps Premium WiFi now available at £32/month on a 24-month contract. Average download/upload speeds of 920 Mbps and guaranteed whole home coverage, as well as priority customer support.


All 24-month and 12-month contracts come with a £14.95 set-up fee.


Community Fibre (which acquired Box Broadband in 2021 and has now rebranded it in its name) is passionate about giving back to local communities. It has connected more than 650 community spaces with a free 1 Gbps full fibre connection; it provides free digital skills training for residents and supports community-led initiatives through sponsorship. To find out more about how Community Fibre empowers local communities through digital inclusion, you can read more at


For new customers struggling to get online, Community Fibre also offers its own social broadband tariff at £12.50/month. These discounted broadband deals are usually available for people on Universal Credit and other benefits. However, unlike most other providers, Community Fibre does not ask for proof of income support or government benefits – making it one of the most accessible and affordable social broadband tariffs on the market. More information about its Essential 35 Mbps social tariff can be found at


With up to 1 million people cancelling their broadband because of the high cost of living, according to Citizens Advice, many Brits are now turning to other broadband providers for better deals than the mainstage providers.  


Making the switch is risk free, as new customers can run Community Fibre’s broadband alongside their existing provider. It offers a 60 Day Satisfaction Guarantee, meaning that if at any point within the first 60 days of installation a customer is not happy with their new full fibre connection, they can leave their contract without incurring any cancellation fees.


To find out more about the award-winning fibre provider, hailed by consumers as the ‘Best Internet Network Provider’ on Trustpilot, commanding an ‘Excellent’ 4.6/5 rated service with more than 35,000 5-star reviews (May 2024), new customers can head to or speak with a member of the team on 0808 164 3657 (Monday to Friday, 9am - 8pm, weekends and bank holidays, 9am - 5pm) to get unbeatable broadband from only £21/month.




For more information, please contact [email protected] for all media enquiries.


Notes to editors

₁ Source: Based on data independently checked and verified by Ofcom UK home broadband performance report, measurement period March 2023: See communityfibre/#comparison-broadband for more information.

₂ Source: Total cost of Community Fibre 1,000 Mbps Fibre Broadband over 24/month period at £638.95 versus total cost of TalkTalk Full Fibre 900 package over 24/month period at £1,180.95. Savings of up to £542 based on data independently checked and verified by FDM UK (3rd May 2024).

Source: We have the highest number of top-rated reviews (4.6 stars and above) in the ‘Internet provider’ category on Trustpilot (May 2024).

₄ Source: Our specialist engineers will install the required additional mesh routers to deliver guaranteed WiFi throughout the whole of the home across 12 rooms, including five bedrooms across up to three floors. 


About Community Fibre

Community Fibre is London’s best quality broadband, providing fast, affordable, sustainable connections for everyone. As of November 2023, it has passed 1.3 million homes across and around the capital, with more than 185,000 London-based businesses within 200 metres of Community Fibre’s network footprint. Using the UK’s best broadband technology, it is bringing Gigafast broadband at unbeatable speeds and prices to the capital, helping Londoners do more and be more. Community Fibre also operates the Box brand in Surrey and Sussex, which as of May 2024 was rebranded under the Community Fibre name.


As the Best Internet Provider network on Trustpilot, commanding an ‘Excellent’ rated service with more than 35,000 5-star reviews (May 2024), Community Fibre offers speeds of up to 3 Gbps for consumers – up to 43x faster than the UK average download speed and 163x faster than the UK average upload speed, as well as broadband packages of up to 10 Gbps for businesses.


In March 2024, Community Fibre achieved the top ranking by Which? in its 2024 customer satisfaction survey, as well as the UK’s #1 leading broadband provider by Broadband Savvy (August 2023). Community Fibre was awarded 2023’s Best Alternative Network by Uswitch. In November 2023, Community Fibre was recognised at the Internet Service Provider Association (ISPA) Awards as the UK’s Best Consumer ISP in its category for the fourth consecutive year and Best Business ISP for the second year in a row.