London, UK – 15 January, 2021 – Community Fibre, today announced it is supporting  communities in London through the lockdown by providing a free 100% full-fibre 50Mbps internet connection to vulnerable households to ensure children’s education doesn’t suffer as a result of poor connectivity. The free service will be provided for 12 months after installation.  

There are no strings attached. At the end of the free period, households can choose to pay to keep the service or cancel it, completely and simply, by returning the router.

Graeme Oxby, CEO of Community Fibre says: “We already provide homes in 18 London boroughs with fibre connectivity and many of these will be eligible to take advantage of this offer if they are classified as vulnerable by their landlords or local councils. Our mission is to bring better broadband to London communities and we always look for opportunities to give back to those we serve. It is critical to enable those who are homeschooling but struggling with slow connections or no connection to benefit from fast, reliable full-fibre broadband to help as many children as possible to continue their education and prepare their future.”

Peter Butler, Business Development Manager of Origin Housing says: "Many of our families have been struggling with homeschooling due to poor connectivity. The offer from Community Fibre, to provide free and fast 100% full-fibre connections, demonstrates the company's willingness to help out the families that are most in need. It is a sign of the strength of the partnership we have built with Community Fibre and we would encourage other London landlords to grant them the wayleave agreement to upgrade to a full-fibre broadband network at their own properties."

Teresa Cottam, Chief Analyst, Omnisperience says: “As technology becomes ever-more embedded in our lives, the fabric of society is increasingly held together by the light of high-speed fibre. In the current crisis, our networks have played a vital role in keeping families connected, helping businesses survive, and ensuring children continue with their education. With this offer, Community Fibre is living up to its name by going that last mile and ensuring no child in its neighbourhood is falling behind simply because their parents can’t afford a decent connection. For them, it’s not just about fibre but about the lives connected to their networks and the opportunities enabled by them.”

Community Fibre has partnered with 30 of the largest landlords in London (including local authorities and housing associations) to identify the vulnerable households eligible for its offer.

The offer is available immediately for eligible households in all the London boroughs served by Community Fibre. In areas not currently served by Community Fibre, landlords will be required to grant wayleaves, so that Community Fibre’s full-fibre network can be installed for eligible residents at no cost.

– ENDS –  

About Community Fibre  

Community Fibre is future proofing London communities by operating a 100% full-fibre broadband network throughout the capital city. By believing in a more inclusive future where everyone has access to better broadband, Community Fibre offers the fastest 100% full-fibre broadband in London, with up to 3Gbps already available to residential homes and 10 Gbps for businesses, at the most competitive prices on the market.  

Community Fibre already provides extensive network coverage across many London boroughs. It is currently available and expanding rapidly in Brent, Camden, City of London, Croydon, Ealing, Hackney, Hammersmith and Fulham, Islington, Lambeth, Lewisham, Newham, Richmond upon Thames, Southwark, Sutton, Tower Hamlets, Waltham Forest, Wandsworth and Westminster. Through offering more reliable and affordable 100% full-fibre connections, Community Fibre empowers communities, enabling them to connect with friends and family and access crucial services online.   

Community Fibre was named the UK’s best Consumer Internet Service Provider at Internet Service Provider Association (ISPA) Awards 2020 and the Operator of the Year at World Communication Awards 2020. Community Fibre was also recognised by customers with the #1 ranking it holds for internet provider on Trustpilot.  

Media Contacts  

AxiCom for Community Fibre  

[email protected]