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What does Download/Upload, Ping & Jitter mean?

What do these speeds mean?

150 Mbps (wired) 150 Mbps (WiFi)

150 Mbps (wired) 150 Mbps (WiFi)

Ideal for: Light internet users on a few devices. For example, streaming HD TV, video and voice calling, uploading and downloading files and browsing the web. 

Want faster broadband speeds with the best broadband deal?

Community Fibre offers the London's fastest speeds at unbeatable prices. Our network uses the UK’s best broadband technology. We have the highest number of top-rated reviews (4.5 stars and above) in the ‘Internet provider’ category on Trustpilot (8th March 2024). 

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No line rental

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Unlimited data

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100% full fibre network

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Only a £4 out-of-contract increase

24 months contracts - If your contract start date is between 10th December 2024 and 31st March 2025, your monthly price is fixed until April 2026, then increases by £2 each year. At the end of your contract your price will increase by £4 versus your last month.
12 month contracts - Your monthly price is fixed for 12 months. At the end of your contract your price will increase by £4 versus your last month.

Want to learn more

Download speeds refer to how fast the data can be transferred from the internet to your device, affecting everything from loading web pages and images to listening to music, downloading files and streaming video. Streaming activities, especially, require a fast download speed. Without it, you might experience a lot of buffering, images or videos that won’t download, or web pages that are slow to load.

 

Upload speeds work in the opposite direction, referring to how fast the data can transfer from your device to the internet. As more and more of us continue to work from home, sending emails, uploading files, and having a stable video call with work colleagues are all examples of activities that require a good, reliable upload speed. 

Ping and Jitter are important when streaming media such as video, online gaming or voice over internet (VoIP) and are important measures of connection quality. 

 

Ping is a measure of the reaction time of your broadband connection, meaning how quickly you receive a response when real-time data is requested. Ping is measured in milliseconds (ms) and the lower the ping number, the faster your connection. 

 

Jitter is the variation between response times. Good broadband connections have reliable and consistent response time, which is shown as a lower jitter score. The higher the jitter score, the most inconsistent response times are, which may result in ‘glitchy-sounding’ looking video quality. 

A full fibre broadband connection goes all the way into your home for the fastest and most reliable connection you can get using only fibre optic cables (that’s what we call Fibre-To-The-Home).   

 

We build and operate our dedicated 100% full fibre network with the most advanced technology available, so you won’t find any old or slow copper technology here. 

Internet use has evolved over the years. Mobiles, laptops, tablets, security systems, video doorbells and many more devices now depend on a fast and stable broadband connection. Unfortunately, copper and standard fibre connections simply aren’t built for such high capacity and often slow down your speed during peak hours to counter this. 

 

Our full fibre broadband can deliver the same incredible download and upload speeds without slowdown during peak hours. Our higher speed packages also offer increased bandwidth which allows even more data to be transmitted at the same time.  

 

So, you’ll not only experience better WiFi performance and reduce the time it takes to complete tasks, but you’ll also be able to connect more devices without sacrificing connection quality. 

More speed means you can connect more devices at the same time without compromising quality.  

 

1 Gbps is equal to 1,000 Mbps. That’s 20x faster than 50 Mbps, and therefore has much more speed to share across multiple users. 

 

A higher speed connection will naturally give you a faster WiFi connection. However, top WiFi speeds are dependent on and can be affected by many things. The age of your device and the technology it utilises, where your router is positioned, interference from thick walls or other technology in your home etc.  

 

For example, an 8-year-old Playstation 4 can reach WiFi speeds up to 450 Mbps. Whereas its’ 1-year-old upgrade, Playstation 5 utilises WiFi 6 which has the ability to utilise theoretical speeds up to 1.2 Gbps on 5 GHz WiFi, though many factors will affect your actual top speeds. 

(Playstation 5 WiFi compatible speeds on 5 GHz, source androidcentral.com July 2021)